Privacy

This page explains what Swappy keeps when you use the Swappy Discord bot, the Swappy Telegram bot and its Mini App, or visit swappy.be. Last updated: 8 October 2026.

Your swaps

Swappy keeps a record of every swap under its reference number, so it can guide you through the steps, open the deposit channel and follow the swap until it completes. The record holds:

  • the assets, the amount and the quote: expected amounts, rate, fees and the minimum price,
  • your destination address and refund address,
  • the Chainflip deposit address and deposit channel,
  • the swap's status and the time of each step,
  • the IDs of the messages Swappy posted to announce the swap.

For a swap made on Discord, the record doesn't hold your Discord user ID, your username or the server you used.

Debug logs

When you use /swap, /quote or /status on Discord, Swappy writes your Discord username and the server's name, next to the reference number, to its debug logs. The logs are used to fix problems and answer support questions, and are deleted automatically after 24 hours.

Telegram

For a swap made on Telegram, the record also holds your Telegram user ID, the language of your Telegram app and the IDs of the swap's messages in your chat with Swappy, so Swappy can message you about the swap and list your swaps.

  • Swappy sends you progress messages about your swap in that chat, for example when your deposit arrives and when the swap completes.
  • Swappy's debug logs note your Telegram user ID and username, next to the reference number, and are deleted automatically after 24 hours.
  • The Swappy Mini App at app.swappy.be loads Telegram's own script from telegram.org, which connects the app to Telegram.
  • Telegram's privacy policy applies to your use of Telegram.

What is public

  • Swaps happen on public blockchains: deposit and destination addresses, amounts and transactions can be seen by anyone, for example on the Chainflip Explorer.
  • Swappy announces every swap, with its assets and amounts, in Discord channels, including #swaps on the Swappy Discord, and on the Swappy Telegram group, without mentioning who made it.
  • Your swap thread is a private thread in the Discord server where you started it. Discord keeps it like any other thread, and the server's moderators can see private threads.

Who else is involved

  • Discord carries the conversation; Discord's privacy policy applies to your use of Discord.
  • Telegram carries the conversation when you use Swappy on Telegram, under Telegram's privacy policy linked above.
  • Broker as a Service, the Chainflip broker Swappy uses, receives the assets, the amount, the minimum price and your destination and refund addresses to open your deposit channel.
  • Chainflip performs the swap on-chain.

Swappy doesn't sell your data, share it with advertisers or use it for marketing.

swappy.be

The website sets no cookies and has no analytics, ads or third-party scripts; its fonts and images are served from swappy.be itself. The web server logs each request (IP address, time, page and browser) in short-lived operational logs.

Questions

Ask on the Swappy Discord, in the Swappy Telegram group or on X, with your reference number if it's about a swap.