Swappy's support happens on Discord, where the team and the community can help you.
Get help with a swap
Join the Swappy Discord (invite link discord.gg/wwzZ7a7aQn) and ask there. Include your swap's reference number: the 0x… number shown as Reference at the bottom of Swappy's messages and in the name of your swap thread. Swappy's swap records don't hold your Discord account, so the reference number is how the team finds your swap.
You can often answer the question yourself first: /status with your reference number shows how your swap is doing, with a Chainflip Explorer button for every on-chain detail.
Discord is the main support channel. If you can't use it, you can also email info@swappy.be.
Never share your wallet's seed phrase or private keys with anyone. Swappy never asks for them: all it needs are the addresses where you want to receive your swap and your refund.
Follow Swappy
- Discord: discord.gg/wwzZ7a7aQn
- X: @SwappyCrypto
Swappy in your server
Add Swappy to your server with one click. Questions about running it in your community are welcome on the Swappy Discord too.